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Guest Experience Specialist - Hotel & Events
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-08-07
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Encore is seeking a Customer Experience Coordinator to act as a liaison between the client, venue, and Encore, providing information and support with a professional, friendly manner. You will build strong customer relationships and ensure a high-quality experience by proactively addressing concerns and coordinating with venue teams.
The role involves billing communications, data entry into the CRM, and attending site meetings to support customer follow-up and service excellence across multiple
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