Onsite Call Center Operations Leader
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-08-22
Listing for:
Maximus
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Maximus in St. Louis, MO is seeking a Call Center Manager to oversee daily operations and ensure delivery of performance targets across multiple programs. You will lead a team, coordinate training, and ensure compliance with policies and ISO standards while maintaining high customer service levels.
The role requires a Bachelor's degree and 5+ years of call center management experience, onsite in the Greater St. Louis area, with experience in Medicaid enrollment processes and CRM systems.
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