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Patient Experience Specialist — Front Desk

Job in St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listing for: Mercy Hospital St. Louis Critical Care Medicine Fellowship
Full Time position
Listed on 2026-08-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below
Location: St. Louis

Mercy Hospital St. Louis Critical Care Medicine Fellowship is seeking a Patient Service Representative (PSR) to be the first point of contact for patients and visitors.

You will manage front desk operations, schedule appointments, and support overall patient flow to ensure a positive experience. The role requires strong communication, basic computer skills, and a commitment to confidentiality, empathy, and professionalism under pressure.

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