Call Center Rep; PT Rotating Evenings/Overnights
Listed on 2026-09-12
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Additional Information About the Role
BJC needs you!
Join the Telecommunications department as a Call Center Rep at Christian Hospital! Learning and growing are a part of the normal workday in our department. Come join our team!
Schedule:
- Inbound Call Center
- 24 hours per week
- Rotating schedule of evenings and overnights
- Must be able to work weekends
- Holiday Rotation Required
Come thrive with BJC Health Care!
OverviewChristian Hospital has been serving St. Louis and the surrounding metro areas since 1903. U.S. News & World Report ranks Christian Hospital No. 5 in St. Louis for overall clinical excellence and No. 9 in Missouri, which puts us in the top 6% of all hospitals in the state!
The U.S. News adult methodology ranks clinical specialties and rates common care procedures and conditions. Christian was nationally ranked as "high performing" in the clinical specialty of geriatrics and in the following seven of 21 common procedures and conditions: heart attack, heart failure, kidney failure, diabetes, COPD, pneumonia and stroke. High performing in a specialty means we were in the top 10% nationally of all evaluated hospitals for that specialty or procedure and condition.
Northwest Health Care, six miles west of Christian, offers 24- hour emergency care, the Sleep Disorders Center and a variety of outpatient diagnostic and imaging services.
The Telecommunications takes exceptional care of people by answering and directing calls for the Hospital.
Preferred Qualifications Role PurposeResponsible for providing call center services by assisting internal and external callers in a professional and courteous manner.
Responsibilities- Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories.
- Answers incoming calls according to department guidelines.
- Provides paging service.
- Provides clerical duties, organizes and maintains records.
- Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request.
- High School Diploma or GED
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