Operations Manager

• Compensation: USD 70,000 - USD 90,000 - yearly

Operations Manager

Position Overview

The Manager of Operations is the school’s execution owner for core operational systems that enable high-quality teaching and learning. This role ensures reliable front office operations, accurate student information systems, strong attendance and enrollment processes, and well-coordinated day-to-day logistics that support students, families, and staff.

Reporting to the School Leader (Principal), the Manager of Operations partners with school leadership and regional operations to implement established systems with fidelity, maintain high standards of accuracy and customer service, and resolve operational breakdowns in real time.

Who we are:

KIPP St. Louis is a part of a national network of free, open-enrollment, public charter schools offering a choice to families and children in St. Louis city. As the largest charter school system in the city, we are driven and committed to our mission and vision.

Mission:
Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world.

Vision:
Every child grows up free to create the future they want for themselves and their communities.

KIPP St. Louis currently educates over 2,000 students and boasts hundreds of alumni. Today, our St. Louis network consists of three elementary schools, two middle schools, and a high school.

What makes KIPP St. Louis unique?

We believe that our educators are proving what’s possible in urban education each and every day, by inspiring students, and helping them discover the joy of learning. KIPP schools support our educators to help students achieve academic excellence, building the skills and confidence they need to succeed.

Together, we are raising the bar for every student, every day.

Position type:
Full time, exempt, 12 Month

Direct Manager:
You report to the School Leader (Principal), who is accountable for overall school performance, including academic outcomes, culture, and operations.

Direct Reports:
You do not manage any direct reports.

Lateral Leadership:
You may advise and support grade-level teams, department chairs, and teachers for implementation of school wide initiatives.

Lateral Managers:
You do not have lateral or matrixed managers; however, you are expected to partner closely with peer Assistant School Leader and School leader to ensure coherence across academic, culture, and operational priorities.

The Manager of Operations owns school-level execution of operational systems and data integrity within regional guardrails. This role does not own vendor contracts, regional compliance policy, or transportation vendor management; concerns are escalated to school leadership or regional operations partners.

Operational Systems & Data Integrity (Owner):

Own daily execution of front office operations and Student Information System (SIS) accuracy, ensuring compliance with school, regional, state, and federal requirements.

Lead attendance execution (tardies, early dismissals, daily attendance processes) and coordinate timely family follow-up.

Execute enrollment, re-enrollment, and withdrawal processes with accurate documentation and data tracking.

Maintain organized, audit-ready student files and compliance documentation.

Support assessment logistics and data entry in coordination with school leadership.

Execute daily arrival and dismissal systems; maintain accurate transportation rosters and issue logs.

Communicate day-to-day transportation updates to families and staff; escrow vendor issues to school leadership or regional operations (does not own vendor management).

Serve as a primary point of contact for families, delivering clear communication and responsive customer service.

Ensure front office readiness and professional, welcoming school entry experience.

Execute purchasing and inventory processes…