Enrollment Advisor

Enrollment Advisor, Online & Graduate Programs

Maryville University | St. Louis, Missouri

Full-Time Staff Position

Help Students Take the First Step Toward Achieving Their Goals

At Maryville University, we believe education transforms lives—and every student journey begins with a meaningful connection. We're seeking a motivated, relationship-driven professional to join our Online and Graduate Enrollment team as an Enrollment Advisor
.

In this highly visible role, you'll serve as a trusted guide for prospective students exploring Maryville's online undergraduate and graduate programs. Through consultative conversations, personalized support, and exceptional service, you'll help students determine whether Maryville is the right fit for their educational and professional aspirations while guiding them through the enrollment process from inquiry to enrollment.

If you're energized by building relationships, achieving goals, solving problems, and helping others pursue their dreams, this could be the opportunity for you.

As an Enrollment Advisor, you'll play a critical role in helping Maryville achieve enrollment goals while ensuring every prospective student receives a personalized, supportive experience.

• Build and manage a pipeline of prospective students interested in Maryville's online undergraduate and graduate programs.
• Connect with prospective students through phone calls, emails, text messages, and virtual meetings.
• Utilize a consultative approach to understand students' goals, motivations, and educational needs.
• Guide students through admissions, enrollment, and financial processes while helping them make informed decisions about their future.

• Recommend and implement strategies to increase student engagement and improve conversion throughout the enrollment funnel.
• Identify opportunities to enhance the prospective student experience and support enrollment growth.
• Partner with colleagues to develop creative solutions that improve enrollment outcomes and student satisfaction.

• Support newly admitted students as they prepare for registration, orientation, and the transition into online learning.
• Collaborate with Student Success, Academic Affairs, Financial Aid, and other university partners to ensure a seamless onboarding experience.
• Proactively identify and address barriers that may impact enrollment, including financial aid concerns, technology challenges, or other student needs.
• Serve as a trusted advisor and advocate throughout the enrollment journey.

• Maintain accurate and detailed records of all student interactions within the CRM system.
• Monitor application progress and ensure timely communication regarding deadlines, requirements, and next steps.
• Track enrollment activity, maintain data integrity, and provide regular updates regarding recruitment progress and enrollment outcomes.
• Utilize data and insights to effectively manage your pipeline and prioritize outreach efforts.

• Meet established enrollment goals, conversion targets, and daily activity benchmarks.
• Participate in regular team meetings focused on performance, student feedback, and continuous improvement.
• Contribute innovative ideas that enhance the student experience and support institutional enrollment objectives.

• Represent Maryville University during virtual and, when needed, in-person recruitment events, webinars, information sessions, and open house programs.
• Build excitement and engagement among prospective students while showcasing the value of a Maryville education.

• Strong interpersonal and relationship-building skills.
• Excellent written and verbal communication abilities.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and critical-thinking capabilities.
• Proficiency with Microsoft Office applications and collaboration tools.
• Ability to learn and effectively utilize CRM and student information systems.