Student Recruitment and Retention Manager

Student Recruitment and Retention Manager

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Student Recruitment and Retention Manager to join our St Louis Excel Center team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility. If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications:

• Bachelor's degree from an accredited college or university required;
  Master's degree preferred.
• Degrees in Social Work, Education, Human Services, or a related field are preferred.
• Minimum of five years of experience in adult education, workforce development, or human services required.
• Experience in student, participant, or employee recruitment is preferred.
• Ability to work a modified schedule at least one day per week (10:00 a.m.–6:00 p.m. or 12:30 p.m.–8:30 p.m.) and participate in occasional weekend events and activities.
• Demonstrated ability to build and maintain strong relationships with community partners and stakeholders while working collaboratively as part of a team.
• Valid driver's license, current automobile insurance, and reliable personal transportation required.

Primary Duties/Responsibilities:

• Community Engagement & Student Recruitment:
• Build and maintain community relationships to increase awareness of the Excel Center.
• Deliver a compelling elevator pitch on Goodwill's mission and impact to a variety of stakeholders.
• Strengthen existing partnerships and identify new collaborative relationships aligned with student success.
• Develop and manage effective recruitment and enrollment systems, including outreach, event coordination, and clear orientation processes.
• Student Retention & Success:
• Foster a strong, engaging student community and overall experience.
• Plan and deliver student-focused events (e.g., Lunch & Learns) addressing barriers and career readiness.
• Maintain follow-up systems for returning students and alumni.
• Partner with Life Coaches and campus leadership to address barriers and celebrate student progress.
• Collect and use student feedback to continuously improve the experience.
• Supervise and evaluate College & Career Readiness Specialists.

MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor. MERS Missouri Goodwill requires various background and records checks upon employment.