Learning and Development Specialist, Advancement Administration - University Advancement

Learning And Development Specialist In University Advancement

The Learning and Development Specialist in University Advancement at Washington University is responsible for driving organizational growth for University Advancement staff by scheduling, developing, facilitating, maintaining, and measuring the effectiveness of learning and development solutions. The Learning and Development Specialist will serve as a member of the Organizational Development Team. This team is focused on improving individual and team performance and has expertise in providing staff with meaningful and relevant learning and development experiences.

The Specialist will collaborate frequently with other members of the Organizational Development team. The specialist is responsible for policies, procedures, and operations of learning content associated with Workday Learning (the University's primary learning management system for employees). The specialist will design synchronous and asynchronous learning solutions, develop learning content and assets such as Power Points, worksheets, eLearnings, etc., collaborate with subject matter experts, facilitate virtual and in-person learnings, and assess results to gauge learning effectiveness.

The Specialist will ensure that all training is delivered at a high level of quality and will exhibit a high level of professionalism and attention to detail.

Primary

Duties & Responsibilities:

Course Development, Facilitation, and Production

• Strategically create programming and lesson plans to meet the highest and current needs of University Advancement staff.
• Design high-quality and effective learning materials, such as slide decks, worksheets, job aids, demo videos, and more, adhering to accessibility standards and team branding.
• Effectively utilize technologies to drive learning, such as Microsoft Office, eLearning authoring tools such as Articulate Rise and Camtasia/Snag It, Mentimeter, and more.
• Facilitate synchronous learning and development opportunities both in a classroom setting and on Zoom, driving active learning through group discussion, polls, activities, and knowledge checks.
• Serve as a producer for Zoom and hybrid sessions for guest speakers and peers, as needed.
• Collaborate closely with subject matter experts and guest presenters to ensure programming and support meets their needs.

Programming Governance

• Load, schedule, and test courses in Workday Learning.
• Manage tracking and reporting activities related to participants, training sessions, and training results.
• Summarize session evaluations and share opportunities for continuous improvement.
• Manage training material production and inventory of supplies, including overseeing training room setup and technology, classroom materials, and providing support for presenters.
• Manage the scheduling and coordinating of ongoing training with minimal oversight.
• Manage the yearly training calendar for University Advancement.

Perform other duties as assigned.

• Collaborate effectively with other members of Organizational Development to provide programming support to UA staff.

Working Conditions:

• Normal office environment
• Ability to travel to various on- and off-campus locations

Physical Effort

• Typically sitting at desk or table
• Repetitive wrist, hand or finger movement

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education:

Bachelor's degree or combination of education and/or experience may substitute for minimum education.

Certifications /Professional Licenses :

No specific certification/professional license is required for this position.

Work Experience:

Curriculum/Content Development And Workshop Facilitation With Developing Content (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

• High degree of professionalism and absolute confidentiality in handling information related to the University's alumni, benefactors and employees.
• Ability to handle a high volume of work.
• Demonstrated experience working with senior-level management and subject matter experts at all levels.
• Demonstrated ability to achieve results in complex organizations.
• Experience working in advancement/fundraising and/or higher education.

Education:

Master's degree

Certifications /Professional Licenses :

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

Professional Outcomes Assessment/Evaluation (3 Years)

Skills:

Communication, Confidentiality, Cross-Team Communication, Curriculum Development, Customer Service,…