Manager, Professional Credit Programs; Hybrid; School of Continuing and Professional Studies

Manager, Professional Credit Programs

The Manager, Professional Credit Programs, leads the strategy and implementation of professional-credit programs. In close collaboration with the Dean, the incumbent ensures all initiatives remain in strict accordance with the school's vision to provide workforce-aligned learning throughout the St. Louis region and beyond. The role focuses on creating scalable learning solutions to meet the needs of individuals and organizations seeking personal or professional growth through learning opportunities.

The Manager will adeptly lead multiple projects simultaneously, delivering them on time, within budget, and in alignment with diverse learner and organizational needs.

Primary

Duties & Responsibilities:

Curriculum Design and Course Development

• Develops and implements strategies to ensure educational initiatives remain in strict accordance with the school's vision to increase knowledge and access through the school's educational mission.
• Engages with key stakeholders to gather learning needs, program requirements, timelines, and develop learning as well as strategic outcomes.
• Collaborates with subject matter experts (SMEs) to develop content and learning experiences across various learning modalities.
• Ensures course design and materials meet accessibility standards and best practices.
• Consults with SME and collaborates with colleagues to address challenges regarding the design and delivery of course content, assessments, and learning activities.
• Develops and performs assessments on courses and instructors to ensure quality guidelines and desired learning outcomes are met.

Systems Administration and Data Analysis

• Serves as a subaccount administrator for Canvas LMS (MyCanvas and WU Extended Learning) to support SME, staff, and students.
• Supports the use of educational technology tools such as Canvas, Panopto, and Zoom.
• Researches and recommends new instructional design models and use of emerging technologies for potential application.
• Oversees the delivery of training through digital resources (e-Learning) to provide flexible, scalable learning solutions.

Professional-Credit Systems Administration and Reporting

• Manages the Destiny One (D1) registration and reporting system for all professional-credit courses and professional development certificates.
• Oversees the learner-centric portal to facilitate external student registrations, payments, and account management.
• Utilizes D1 administrative tools to set up professional-credit course sections, manage enrollments, and coordinate financial revenue distribution.
• Generates and analyzes system reports to track enrollment trends, revenue patterns, and program success for professional-credit initiatives.

Training and Professional Development

• Provides instructor training in platform use and course design.
• Designs and delivers workshops to inform internal and external audiences on effective use and integration of technology tools.
• Develops and maintains training materials and documentation on best practices in course instruction and delivery.
• Supports SME's by creating and distributing resources for continuous improvement in instructional design and educational technology.

Strategic Collaboration and Other Duties

• Collaborates with colleagues across units to share insights and align strategies, ensuring learning initiatives achieve optimum results through coordinated efforts.
• As instructed by the Dean, represents the school in university-wide and national discussions focused on online learning and workforce development.
• Partners with IT and external vendors to ensure technology tools remain operational and integrated.
• Performs other duties as assigned to support the mission and operational needs of CAPS leadership, staff, and students.

Working Conditions:

Job Location/Working Conditions

• Normal office environment.
• Typically sitting at desk or table.
• Repetitive wrist, hand or finger movement (PC Typing).
• Ability to move to on and off-campus locations.
• Occasional lifting (