Senior Coordinator Disability Support

At Maryville University, we believe every student deserves equitable access, meaningful support, and the opportunity to thrive academically, socially, and personally. Rooted in the university's commitment to learner-centered flexibility, access & opportunity, innovation, and a five- star student experience, the Senior Coordinator for Disability Support serves as a key leader within the Division of Student Affairs responsible for advancing accessibility, disability accommodations, and inclusive student support practices across the institution.

• Two Disability Support Coordinators
• Student employees, graduate assistants, interns, and accessibility support staff, as assigned

Provide leadership and oversight for the interactive accommodation process for students with documented disabilities in accordance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, FERPA, and related federal and state regulations.

Coordinate and support intake meetings, documentation review, accommodation determinations, implementation processes, and ongoing communication with students, faculty, staff, families, and external providers to ensure equitable access and legally compliant accommodations.

Oversee accommodations across academic, housing, dining, temporary medical, pregnancy-related, emotional support animal, and campus life settings while ensuring accommodations are individualized, reasonable, and student-centered.

Support students in developing self-advocacy, communication, executive functioning, and academic success strategies that contribute to persistence, retention, well-being, and overall student success.

Assist with the management of highly sensitive and complex student cases requiring collaborative intervention, problem-solving, and coordinated campus response.

Directly supervise and mentor two Disability Support Coordinators while fostering a collaborative, responsive, and student-centered departmental culture grounded in professionalism, accountability, and inclusion.

Provide leadership related to staff development, onboarding, training, workflow management, scheduling, performance evaluation, and operational effectiveness. Support team members in maintaining current knowledge of disability law, accommodation practices, accessibility standards, and emerging trends in higher education disability services.

Assist the Executive Director with strategic planning, departmental assessment, utilization reporting, policy development, and continuous process improvement initiatives designed to strengthen disability support services and operational efficiency.

Support the coordination of departmental operations, records management, accessibility systems, communication processes, and accommodation tracking while maintaining strict confidentiality and professionalism.

Serve as a highly collaborative campus partner working across Academic Affairs and Student Affairs to support students with disabilities through coordinated care, communication, and intervention strategies.

Develop and maintain strong working relationships with faculty to support the implementation of accommodations, accessible instruction, classroom support strategies, and collaborative problem-solving related to student accessibility needs. Faculty engagement and relationship management are essential responsibilities of this role.

Collaborate closely with the Student Well-being Case Manager, Student Health & Counseling Services, Residential Life, Student Success, Academic Advising, the Center for…