Solution Performance Engineer

Job Overview

The Solutions Performance Engineer provides comprehensive analysis and performance evaluation for Aclara’s Smart Infrastructure Solutions across all AMI technologies, with primary emphasis on Aclara’s Power Line Communication (PLC) technology, specifically the TWACS® platform. This role requires hands‑on experience with utility operations and PLC communication systems.

• Use data analytics to identify, analyze, investigate, and document performance patterns, with a focus on PLC/TWACS network behavior.
• Investigate and troubleshoot unexpected system or product performance issues—remotely and in field deployments.
• Conduct deep analysis of powerline signal propagation, communication success rates, transformer‑level impacts, feeder conditions, and TWACS message performance.
• Prepare detailed reports with findings, root cause analyses, and recommended corrective actions.
• Support utility clients during KPI review sessions related to PLC/TWACS performance.
• Communicate with utility operations teams and Aclara leadership regarding issues impacting PLC/TWACS system performance.
• Identify improvements to processes, tools, and technologies.

Required:

• Bachelor’s Degree in a STEM field or equivalent technical field experience.
• Direct experience working with utilities, utility operations, or AMI systems.
• Hands‑on experience with PLC communication technologies—preferably TWACS®.
• Strong analytical, diagnostic, and problem‑solving skills.
• Experience with data collection and analysis tools.
• Strong communication and presentation skills.
• Ability to work independently and collaboratively.

Preferred:

• Experience with Python, SQL, or VB.
• Experience with visualization tools (Power BI, Tableau).
• Familiarity with AMI communication principles across RF, cellular, and PLC.
• Understanding of electrical distribution systems supporting PLC propagation.

Physical Demands:

• Frequent walking and sitting.
• Ability to travel up to 25%.
• Ability to lift equipment up to 50 lbs.

Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.

The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.

We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.

Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible.

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.