Event Production Location Lead - Production Manager

Event Production Location Lead – Production Manager

The Event Production Location Lead – Production Manager will lead the onsite event production and operational support team for an established multinational pharmaceutical and biotechnology company. This key role is responsible for overseeing the day-to-day operations, coordination, scheduling, and execution of onsite, hybrid, and virtual productions across supported event and meeting environments, partnering with the client Live Event team, requestors, and event stakeholders to coordinate production support requirements and operational readiness, managing AVI-SPL production personnel and operational workflows within the assigned location;

and providing direct production coordination, escalation support, and operational leadership for assigned productions, live events, and meeting support activities as needed.

Day-to-day responsibilities include team management, overseeing the onsite team responsible for delivering high-quality production support through professional video, audio, streaming, and presentation technologies to support onsite, virtual, and hybrid event experiences. Serve as the primary onsite escalation point for operational issues, event support needs, and technical service concerns within the assigned location. Implement training and operational enablement programs to ensure personnel possess the technical, production, communication, and customer service skills required to support enterprise live event environments.

Ensure minimum staffing levels and concurrent support capacity requirements are consistently maintained to support operational demands and scheduled event activity. Oversee development of contingency staffing and backfill plans, including coordination of freelance and supplemental production resources, to ensure uninterrupted service delivery. Support the assessment and recommendation of solutions related to the functionality, operational readiness, and technical capabilities of studio, meeting, event, and control room-supported environments.

Develop and provide operational analysis, staffing utilization, and service performance reports to leadership on a recurring basis. Assess personnel performance and conduct coaching and performance reviews inclusive of corrective action measures as necessary. Ensure maximum utilization of internal employees, operational resources, and production support capabilities across assigned event environments. Promote adherence to operational standards, documented workflows, escalation procedures, and Service Level Agreement (SLA) requirements.

Production management includes collaborating with client Live Event teams and stakeholders on production approach, technical workflows, and operational planning for assigned events and supported locations. Coordinate technical production requirements for live events, hybrid meetings, broadcasts, and streaming support activities while ensuring compliance with operational procedures and service standards. Manage and maintain production schedules including staffing assignments, technical resource allocation, event preparation timelines, and operational coverage requirements.

Maintain relationships with AVI-SPL production resources, vendors, and external partners for scalable event support, additional equipment, and supplemental production staffing needs. Facilitate equipment rentals, supplemental production resources, and third-party support requirements as needed for assigned productions. Conduct recurring production and operational coordination meetings to review upcoming events, assess project progress, identify operational risks, and ensure resource readiness. Support operational alignment between onsite teams, remote production resources, and control room-supported event activities.

Perform post-event reviews and operational assessments to identify successes, service gaps, lessons learned, and opportunities for continuous improvement. Ensure event execution and operational support activities are aligned with established governance standards, service expectations, and client production requirements. Fill production crew positions and provide…