Promotions and Events Specialist

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

The incumbent in this position is responsible for the effective development, management, integration, and execution of all Promotions and Special Events at Horseshoe St. Louis Casino, including but not limited to cash and merchandise giveaways, tournaments, highend events, and gift programs designed to develop and cultivate new and existing slot and table games players.

1. Staff, schedule, evaluate, train, develop and monitor subordinate personnel. Recommend wage increases, promotions, demotions, discipline and other employment actions for subordinate personnel.

2. Understand department objectives, standards, guidelines and budget to achieve effective management of department.

3. Develop, plan and execute all promotional programs and special events for Horseshoe.

4. Prepares pro-formas on promotions and events to determine worthiness. Monitors financial figures for future promotions.

5. Performs post analysis of efficiency and profitability of all promotional programs and special events.

6. Hosts guests and accommodate their needs within program guidelines to ensure guest satisfaction and encourage return visits.

7. Communicates goals and needs in order to facilitate planning for property’s promotional programs.

8. Complies with MGC and property’s standards, guidelines, and objectives and maintains administrative processes to ensure proper planning and efficient operation of department functions.

9. Meets and communicates with other departments to facilitate planning for fulfilling their casino promotion and special event needs such as F&B, Décor, Construction, Direct Mail, Cash giveaways, negotiating vendor contracts, securing high-level prize insurance, MGC regulations, etc.

10. Researches, contacts and arranges for vendors to execute special needs. Oversees all outside vendors in the execution of agreed-upon contracts.

11. Communicates all promotions to the surrounding St. Louis market by closely working with Database Marketing and Advertising departments.

12. Determines equipment necessary for activities to ensure the timely procurement of necessary parts and that par inventory is maintained; coordinates the upkeep and maintenance of equipment to ensure proper operation.

14. Effectively plans, organizes and prioritizes a heavy workload with competing priorities.

15. Maintains a level of professionalism that will make guests want to return to Horseshoe.

16. Anticipates the guest’s needs and responds appropriately with a sense of urgency.

17. Actively works as a good will ambassador of Horseshoe.

18. Effectively communicates with management in order to fulfill and address any issues.

19. Assist the marketing staff with the execution of marketing programs.

20. Performs other duties as assigned by management.

21. Assist the marketing staff with the execution of marketing programs.

22. Other related duties as assigned by the department leader.

• Ability to obtain and maintain a valid gaming license
• Knowledge of federal, state and gaming laws and regulations
• Effective written and verbal communication skills
• Proficient in Microsoft Excel and Word
• Strong strategic and analytical skills.
• Thorough knowledge of and experience in promotions planning and execution preferably within a casino environment with a minimum of 3 years experience.
• Bachelor's Degree in marketing,…