Table Games Dealer​/Supervisor

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission
: “Create the Extraordinary”

Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values
: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Provides direct and general supervision to Table Games staff in order to ensure effective and efficient gaming operations.

Creates and ensures dealers are providing an entertaining and energetic atmosphere while maintaining game security and developing customers.

(The following statements are intender as general illustrations of the work in this job class and are not all inclusive for specific positions).

1. Staff, schedule, evaluate, train, develop, monitor and lead team members in such a manner to maintain a positive employee relations culture. Recommend wage increases, promotions, demotions, discipline and other employment actions for team members

2. Motivate and supervise staff in order to ensure that team members receive adequate guidance and resources to accomplish established departmental and guest service objectives.

3. Assist with procedures, trains, schedules and evaluates team members in keeping with company and departmental directive, policies and procedures.

4. Maintain, through supervision, a continuous awareness of all Table Games activity within assigned section(s);
Report any suspected irregular or illegal gaming practices to the Table Games Assistant Shift Manager to maintain the integrity of the gaming tables

5. Evaluate guest play and extend complimentary services to support extended play.

6. Resolve customer and employee complaints.

7. Ensure procedures for opening and closing of the Table Games are followed according to established procedures.

9. Maintains awareness of how each game stands with respect to player limits, special

customers, wins/losses, and dealer performance.

10. Perform other duties as assigned by management.

Must be able to obtain and maintain valid gaming license

Demonstrated knowledge of various Table Games and previous Table Games supervisor experience

Displays excellent verbal and written communication skills

Must maintain a professional, neat and well-groomed appearance.

Must be able to work varied shifts, including weekends and holidays.

Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts.

Excellent guest service and communication skills.

Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality.

Must present a professional appearance and demeanor at all times.

Regular and punctual attendance is required.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background…