Audit Analyst II

The Audit Analyst II audits all freight bills for more complex accounts in accordance with procedures. In addition, this position may provide training to less experienced staff.

• Verifies freight bills for assigned accounts by ensuring that the amount charged by the carrier agrees with the rates on file for the customer. If an overcharge exists, reduces the bill to the correct dollar amount and cites the authority.
• Develops and maintains auditing procedures for all assigned accounts.
• Requests all missing rate information in accordance with procedures.
• Reviews rating output on daily audit exception reports and advises rate database staff of any additions or corrections to be made.
• Researches all balance due bills for accuracy and prior payment in accordance with procedures.
• Recommends changes and other enhancements which will improve the overall efficiency and quality of processing.
• Responds to customer service inquiries as required.
• Provides training and support to less experienced employees.
• Other duties and special projects as assigned.

• An understanding of international carrier pricing, tariff and contract rate application.
• Working knowledge of batch processing systems.
• Good analytical skills and the ability to perform with minimal supervision.
• Good interpersonal skills to represent the department to customers and others.
• Capable of handling standard audit applications.
• Cursory knowledge of automation tools and how they are used.
• Ability to communicate effectively with clients and associates.
• Proficient in the Microsoft Office suite and internet.

• High school diploma or equivalent required.
• Position requires a theoretical understanding of transportation strategies and rate applications and interpretation similar to that acquired in an academic field of study.
• 3-5 years of rating experience with a carrier, shipper, or equivalent Cass experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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