SBA Portfolio Manager

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Why Midwest Bank Centre? Our company culture is all about engagement and collaboration with our teams. We value diversity, inclusion, and innovation. When you join Midwest Bank Centre, you're not just joining a company; you're joining a community of like-minded individuals who are dedicated to making a positive impact.

We are committed to making meaningful, long-term investments in communities that lift everyone up so we can all RISE TOGETHER. Our commitment to shared prosperity, our investment in Community and Economic Development and our dedication to diversity and inclusion are reflected is the ways Midwest Bank Centre lives its purpose.

We are seeking a highly skilled and experienced SBA Portfolio Manager to join our growing SBA Lending team. As our portfolio expands in both volume and complexity, this role is critical to ensuring strong portfolio oversight, regulatory compliance, and proactive risk management. The ideal candidate will bring deep expertise in SBA loan servicing and portfolio management and will play a key leadership role in shaping our servicing strategy.

This role will focus on maintaining the bank’s growing portfolio of SBA loans, which primarily includes Standard 7(a) and 7(a) Small Loans, but also may include Express, International Trade, Export Working Capital, and 504 programs. The Portfolio Manager will be responsible for overseeing the annual review process including collection and analysis of annual financial statements, will manage all servicing action requests, will have primary responsibility for contacting clients whose loans become delinquent, and will assist the bank’s Senior Credit Risk Officer with loan workouts and liquidations for SBA clients.

Additional duties include performing post-closing file reviews, participation in SBA and internal audits, and overflow underwriting depending on volume and availability. The ideal candidate will be able to identify the need for and cross-sell deposit accounts to small business clients to deepen the customer-bank relationship.

The position will be 100% remote. Therefore, the right candidate must be responsible and a self-starter. Past experience working remotely is preferable but not required. Clients include small business owners throughout the lower 48 states; therefore, spoken and written communication skills will be of high importance.

• Perform post-closing file reviews and help track and clear post-closing exceptions preparatory to secondary market sale of guaranteed portion
• Conduct annual file reviews to ensure documentation is complete, compliant, and reflective of borrower fiscal health
• Oversee the 1502 reporting with internal Loan Operations team to ensure reports are transmitted accurately and in a timely manner
• Track and verify rate changes in core system, booking errors, and rate spread adjustments Proactively manage late payments and delinquencies by contacting clients to arrange catch up payments as needed
• Prepare and respond to SBA servicing action requests in a timely and accurate manner
• Serve as the primary point of contact for payoff requests handling the request both internally with Loan Operations as well as providing proper notification to FTA and investors
• Lead loan workout efforts with a focus on minimizing loss and adhering to SBA program requirements. This will include restructuring and liquidation efforts and serving as point of contact for repurchases from investors.
• Manage SBA guaranty repurchase applications and ensure proper documentation and process execution.
• Collaborate with internal stakeholders to centralize servicing efforts and improve operational efficiency.
• Serve as a subject matter expert on SBA servicing SOPs and regulatory updates.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are as required and may change at any time with or without notice.

• Customer Centric Focus
• Diversity and Inclusion
• Act with Integrity
• Collaboration and Teamwork
• Results Oriented/Execution
• Business Acumen
• Building Effective Teams
• Empowerment
• Create Vision and Alignment
• Reward and Recognize Employees

• Minimum of 5 years of experience in SBA loan servicing, portfolio management, or related roles.
• Strong working knowledge of SBA Standard Operating Procedures (SOPs), especially related to servicing and liquidation.
• Proven ability to manage complex servicing scenarios and communicate effectively with internal and external stakeholders.
• Detail-oriented with strong organizational and analytical skills.
• Experience with SBA guaranty repurchase processes is highly…