Patient Intake and Registration Specialist

Responsibilities

We are looking for a talented and enthusiastic person to join St. Louis Behavioral Medicine Institute's Intake team as an Intake Specialist. The position is full-time, 40 hours a week, with benefits, and requires working in the office Monday–Friday, between 7 am–6 pm (8‑hour shift with a 30‑minute lunch). This back‑office role does not involve in‑person interactions with patients.

As an Intake Specialist, you will schedule potential patients seeking mental health treatment is Behavioral Medicine Institute (SLBMI). You will collect demographic and basic information via phone and email.

Ideal candidates are well‑versed at navigating electronic‑based information and can communicate effectively over the phone. Organization and attention to detail are critical.

Qualification preferences:

• Bachelor’s degree preferred, with strong consideration for candidates holding degrees in psychology, counseling, social work, or closely related fields, or having at least one year of experience with intake screenings or customer‑service telephone etiquette.

Knowledge/skills requirements:

• Ability to communicate effectively verbally and in writing with patients, referral sources, insurance companies, and colleagues;
• Proficiency in use of email, internet, and telephone;
• Professionalism in presentation with patients and colleagues;
• Problem‑solving and customer‑service oriented;
• Computer knowledge; prior EMR experience preferred;
• Excellent communication and screening skills;
• Skill in working independently and implementing time‑management strategies;
• Ability to demonstrate positive team interactions;
• Knowledge of office management systems and procedures;
• Knowledge of administrative procedures;
• Attention to detail and accuracy.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal‑opportunity employers and, as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

At UHS and all its subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill sets and experience with the best possible career path at UHS and its subsidiaries. We take pride in creating a highly efficient and best‑in‑class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security number, credit card, or bank information, etc.)

from you via email. Recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job‑related email mentioning UHS or its subsidiaries, let us know by contacting us at  or 1‑800‑852‑3449.