Host - Cardinal Nation

Host - Cardinal Nation at De Twee Bruggen

Location: Edwardsville, IL |
Salary: $15.00-$18.00 |
Employment type: Part‑time |
Seniority level: Entry level |
Industry: Hospitality

• Answer phones and take messages/reservations.
• Maintain an accurate wait list when necessary.
• Welcome guests when they arrive and bid goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasionally buss tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English; other languages preferred.
• Strong communication skills; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the company.
• Reading and writing abilities frequently utilized when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills used frequently.
• May be required to work nights, weekends, and/or holidays.

• Strong ability to provide attention to detail.
• Carry or lift items weighing up to 50 pounds.
• Handle objects (including food and utensils), products, speak over and operate phones.
• Stand, bend, stoop, and kneel.
• Must stay in one location at either the entrance or exit of the venue for long periods and move safely and efficiently around the entire facility.

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