Associate Director of Events

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

• Assist in leading and managing the overall Event Sales and Event Planning operation for a large ‑ scale, high ‑ volume convention hotel
• Support short ‑ and long ‑ term strategic planning for Events business, staffing, and revenue growth
• Maintain or exceed budgeted event sales, catering revenue, and profitability goals
• Achieve individual booking goals while supporting the overall property Event sales objectives
• Support the development and execution of marketing and sales strategies to drive catering and event revenue
• Evaluate event business to ensure operational feasibility and service excellence
• Partner closely with Culinary leadership to develop creative, innovative menu offerings aligned with client needs and kitchen capabilities
• Collaborate with the Executive Chef on pricing specialty and custom menu offerings
• Train, supervise, mentor, and support Event Managers and administrative team members
• Lead and support the Events team in soliciting, booking, planning, merchandising, and executing banquet and event functions
• Work closely with Banquet and Set ‑ Up leadership to ensure quality standards are consistently met and elevated
• Assist in building long ‑ term, value ‑ based client relationships to support repeat business and long ‑ term revenue growth
• Support all phases of the Events department, including sales, planning, servicing, marketing, and administrative functions
• Assist with coaching and counseling team members in alignment with Hyatt service standards and performance expectations
• Ensure consistency, professionalism, and service excellence across all event touchpoints

• Discounted & Complimentary hotel room nights!
• Earned Wage Access and Daily Pay available!
• Floating Holiday available upon hire!
• Enjoy complimentary meals in our colleague Cafe for every shift worked!
• Medical, Dental, Vision Insurance - Full-Time colleagues can enroll after just 30 days!
• 401(K) retirement savings plan and company match!
• Up to $1,000 in educational assistance per year!
• Opportunities to work and visit Hyatt Hotels and Resorts around the world!

Demonstrated ability to effectively interact with individuals of diverse socioeconomic, cultural, disability, and ethnic backgrounds

Minimum of 3 years of progressive Event Sales and Event Planning experience in a large ‑ scale hotel or convention environment

At least 3 years of experience in a senior leadership role within an Event Sales or Event Planning function

Service ‑ oriented leadership style with strong professional presentation skills

Proven strengths in leadership, motivation, communication, and operational excellence

High energy level with an entrepreneurial, results ‑ driven mindset

Ability to drive revenue growth and improve the department’s financial performance

Clear, concise written and verbal communication skills in English

Proficiency in Microsoft Word and Excel

Excellent organizational, interpersonal, and administrative skills

All qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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