Cart and Bag Room Attendant Job Saint Louis area,Missouri USA,Hospitality / Hotel / Catering

Position Summary:
The Cart & Bag Room Attendant at Bellerive Country Club ("Bellerive") provides exceptional support to Members and guests by managing golf carts, bags, and range services. This role ensures a safe, organized, and welcoming environment while maintaining equipment and facilities in excellent condition.

Core Four Competencies :

Consistently provides a welcoming, professional, and personalized experience for all Members and guests, ensuring their needs are anticipated and met with courtesy and attention to detail.
Efficiently manages golf carts, bags, range equipment, and practice areas while maintaining cleanliness, organization, and adherence to safety standards.
Works collaboratively with Team Members and leadership, communicates clearly and professionally, and demonstrates tact, diplomacy, and discretion in all interactions.
Responds proactively to challenges and changing priorities, exercising sound judgement and critical thinking to resolve issues while maintaining high service standards.

Job Responsibilities :

Greet Members and guests warmly, providing excellent customer service.
Stage golf carts daily; move from shelter to staging area, ensure they are clean, charged, and fully stocked as appropriate.
Load and unload golf bags from storage and carts.
Clean, maintain, and organize Members' and guests' golf clubs and rental equipment.
Set up, maintain, and restock practice areas throughout the day.
Collect, transport, and clean range balls; place baskets and operate range equipment as needed.
Return golf carts to shelter after play; remove used items, check for damage, wash, charge, and secure carts.
Prepare golf carts and practice areas for tournaments, corporate events, and group outings.
Maintain cleanliness, organization, and safety in Bag Storage Room, cart basement, and work areas.
Attend staff meetings and participate in Team initiatives.
Report lost-and-found items to the Pro Shop.
Perform other duties as assigned by the Outside Services Manager or other members of Bellerive's leadership team.

Requirements

Job Requirements :

Ability to manage multiple priorities with strong organizational, project management, and time management skills. High attention to detail is essential.
Demonstrated ability to work effectively in a fast-paced environment, both independently and as part of a team, while exercising sound judgement and professionalism.
Strong interpersonal and communication skills to interact effectively with Members, guests, and Team Members at all levels. Must demonstrate tact, diplomacy, and discretion when handling sensitive information.
Ability to read, write, and communicate fluently in English. Must be able to prepare clear written correspondence and communicate effectively in person, by phone, and electronically.
Ability to perform routine daily functions, resolve issues, and complete complex assignments utilizing critical thinking and problem-solving skills.
Ability to work a flexible schedule, including overtime, nights, weekends, and holidays, as required by the needs of the department.
The physical demands of this position include the ability to remain mobile and/or stationary throughout the workday and to lift, carry, or transport up to fifty (50) pounds as needed to perform essential job functions.

Qualifications / Education :

High School Diploma or equivalent (or currently pursuing).
Valid driver's license may be required.
Prior experience in a golf club, country club, or similar hospitality setting preferred.


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