Room Service Delivery Attendant; On Call

Room Service Delivery Attendant

Live! by Loews – St. Louis offers careers at Ballpark Village in a hotel connected to sports and entertainment energy. Team members support 216 guestrooms, 17,000 square feet of event space, multiple dining venues and memorable guest experiences with stadium-area views.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance & Pet Bereavement
• Team Member Hotel Rates, other discounts, perks & more
• Discounted Parking including game days & special events
• Complimentary meals in Team Member Café while working
• Discounted perks for Ballpark Village and St. Louis Cardinals Store
• Community volunteer opportunities
• Benefits are subject to eligibility and may vary by position

What We're Looking For:

A warm and detail-oriented Room Service Delivery Attendant who takes pride in creating exceptional in-room dining experiences. You'll be the face of Loews Hotels' hospitality, ensuring every guest feels valued and cared for. From delivering meals with precision to anticipating guest needs, you'll play a key role in making stays memorable and stress-free.

Who You Are:

• Service-Oriented Professional:
  You thrive on delivering outstanding guest experiences with a genuine smile.

• Clear Communicator:
  You convey information confidently and courteously, both in person and over the phone.

• Detail-Driven:
  You ensure every tray, cart, and table setup meets the highest standards of presentation.

• Adaptable Team Player:
  You work seamlessly with kitchen and bar teams to keep service smooth and timely.

• Dependable and Positive:
  You bring reliability and a can-do attitude to every shift.

• Veterans and military spouses encouraged to apply.

What You'll Do:

• Deliver food, beverages, and amenities promptly and accurately to guest rooms.

• Set up trays, carts, or in-room dining tables with precision and care.

• Greet guests warmly, explain orders, and respond to questions with professionalism.

• Ensure orders meet hotel presentation standards and address any guest concerns promptly.

• Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.

• Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.

• Follow all food handling and sanitation guidelines to uphold safety standards.

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include:

• Knowledge of quality food service techniques and standards.

• Ability to lift and carry food service trays weighting 35 plus pounds.

• Strong communication and customer service skills.

• Ability to multitask and work efficiently in a fast-paced environment.

• Ability to work flexible schedule to include weekends and holidays.

• Prior experience in food service operation preferred.