Director, Spa & Wellness

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown’s entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.

Sited near the confluence of the Mississippi and Missouri rivers, historic St. Louis continues to invite exploration. Find the luxurious Hotel, a haven of tranquility with epic views of the Gateway Arch, in the heart of downtown's entertainment district, just steps away from Horseshoe Casino, the pulse of St. Louis.

The Director of Spa and Wellness serves as the strategic and operational leader of the Spa and Fitness Center, overseeing all aspects of the department while continuously striving to enhance both guest and employee satisfaction. Working in close partnership with the hotel leadership team and cross-functional departments, this individual plays a critical role in elevating the property's wellness offerings, driving departmental performance and ensuring that every guest experience reflects the exceptional standards and values of the Four Seasons brand.

The Director of Spa & Wellness is responsible for fostering a culture that embodies Four Seasons' core values, maintaining established service and operational standards, and ensuring the highest levels of professionalism throughout the spa and fitness operations. This position reports directly to the General Manager.

• Leadership:
  Oversee the daily operations of the Spa and Fitness Center, ensuring exceptional service, operational efficiency, and achievement of departmental goals
• Operations Management:
  Manage staffing, scheduling, and daily operations while ensuring clear communication, timely resolution of guest concerns, and seamless execution of special requests and services
• Financial Management:
  Develop and execute departmental budgets, forecasts, and strategic initiatives to support business objectives, optimize revenue, control expenses, and maximize profitability
• Cross-Functional Collaboration:
  
  Partner with Marketing, Sales, Revenue Management,…