HR Associate

Our Client, a Power And Energy company, is looking for a HR Associate for their St. Louis, MO/Hybrid location.

• The HR Associate (HRA) on the Talent Enablement & Recruitment (TE&R) team plays an essential role in creating a superior candidate experience alongside our Recruiters, Workforce Development team and hiring teams.
• The core function of the HRA is providing administrative support associated with specified tasks in the full-cycle hiring process for external candidates.
• This includes providing efficient and accurate scheduling support and consistent, professional communication and follow up.
• The HRA represents the Client Recruiting organization to all partners, stakeholders, and candidates, focusing on delivering exceptional customer service and consistent, high-quality work.
• Provide scheduling support for pre-employment testing and interviews.
• Manage calendar conflicts and all follow up communication.
• Initiate, monitor and report background check and drug test results ensuring timeliness of delivery.
• Review for red flags and elevate to Recruiter and Recruitment Managers as necessary.
• Ensure data accuracy for all information housed in recruiting systems.
• Facilitate an excellent pre-boarding and onboarding candidate experience by:
  • Providing clear communication to Hiring Leaders to educate them on their role in a successful onboarding experience
  • Deliver clear communication and support to the new co-worker on items needed to onboard with Client.
  • Coordinate with Digital team to ensure accurate equipment delivery and provisioning
  • Focus on compliance in processing of I9 and record retention
• Foster exceptional partnerships with recruiters, hiring teams, other HRAs and cross functional partners, prioritizing timely follow-up and follow-through, thoroughness in work product and attention to detail. Execute high quality work that addresses the needs of those partnerships.
• Effectively handle sensitive/confidential information
• Directed high-volume talent acquisition operations across 7 northeastern U.S. states by hiring over 1,700 educators, nurses, custodians, and administrators, showcasing HR management experience.
• Managed onboarding pipelines for 220+ school districts, ensuring compliance with federal, state, and district-specific hiring requirements and aligning with HR best practices.
• Validated criminal backgrounds, credentials, and health documents using HRIS and CRM platforms, demonstrating proficiency in HR systems and databases.
• Coordinated remote interviews, onboarding meetings, and trainings via Microsoft Teams, Zoom, and Calendly to streamline recruitment and integration processes.
• Handled over 100+ emails and multiple calls daily, illustrating strong remote communication skills and effective time management under high-volume activity.
• Served as the primary liaison between surgical sales teams, healthcare providers, and internal support teams, demonstrating excellent communication and interpersonal skills to enhance service delivery and customer satisfaction.
• Processed orders, addressed product inquiries, and coordinated scheduling support and logistics for surgical products across multiple regions, ensuring efficiency and adherence to privacy standards.
• Utilized CRM and ERP systems to accurately maintain customer profiles, order history, and service records with precision and confidentiality (HIPAA-compliant), underscoring data management proficiency.
• Collaborated with clinical and sales teams to resolve escalated issues and support field operations, significantly improving response times and operational effectiveness.
• Led process improvement initiatives by implementing new scheduling systems and refining communication protocols, evidencing strong team management and leadership skills.

• High School diploma or equivalent required.
• 3+ years of applicable experience in high volume administrative support role required.
• OR Bachelor's degree in Business or related field accepted in lieu of 3 years work experience.
• Proficiency in Microsoft Office Suite, specifically in Microsoft Outlook required.
• Strong work ethic and organizational skills with the ability to balance competing priorities. Excellent verbal communication with exceptional written communication skills.
• Intense process focus with tremendous attention to detail
• A team mindset with a recognition and commitment to positively impact the overall team, not just individual performance
• Understanding of applicant tracking or CRM-type systems (preferred).
• Note:
  
  Key responsibilities reflect the essence of the position.
• Additional tasks or projects may be assigned to or removed from this role based on business needs or incumbent skills and abilities.
• Note that changes to minimum qualifications should be reviewed with and approved at the Officer level.
• Experience providing exceptional candidate or customer experience (preferred).
• Experienced HR professional with 3+ years in talent acquisition, onboarding, payroll, and HRIS administration across education and healthcare…