HR Leave Specialist

Eligible Work Locations:
St. Louis, Missouri, United States

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world‑class culture, generous benefits and by delivering cutting‑edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high‑performance teams? Join WWT today!

Responsible for the full spectrum of human resources processes, which includes leaves of absence, benefits, company policies, analytics, and training. This position will develop and assist with HR processes, programs, and initiatives. This individual is part of the Shared Services team reporting to the Shared Services Manager.

• Respond to and resolve escalated employee questions.
• Manage leaves of absence program to ensure optimal administration and employee engagement.
• Accurately record and maintain employee leave time in timekeeping system, ensuring compliance with organizational policies and timely reporting.
• Be familiar with and maintain up-to-date knowledge of FMLA and state leave policies.
• Provide coaching to employees and managers.
• Manage HR case management system and employee data in core HR systems; workflow administration, recognize and address data trends, data audits, and corrections.
• Recommend improvements and execute changes to make shared services processes more efficient and accurate.
• Provide expertise and interpretation on the company’s policies and benefits.
• Document and streamline core people services processes to drive efficiency and best‑in‑class end‑user experience.
• Assist in rolling out new processes for shared services.
• Provide direction and training to assist the Shared Services Coordinator in the structure and use of data in the core HR systems.

• Bachelor’s degree in human resources or related field.
• Human Resources certification preferred.
• 3+ years of Human Resources experience.
• 1+ years’ experience managing leaves of absence preferred.
• Solid understanding of general human resources benefits, policies, and procedures.
• Experience in HRIS system, preferably ADP.
• Experience using and/or administering timekeeping systems (e.g. Kronos, UKG, Workday) preferred.
• Familiarity with FMLA, ADA, PWFA, and other related state and federal laws strongly preferred.
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word.

• Critical thinker, problem solver, follow-through, drive for results, attention to detail, and a commitment to continuous improvement while maintaining a strong sense of urgency and customer focus.
• Ability to think independently and execute sound judgment in making decisions.
• Excellent prioritization and organizational skills.
• Ability to calmly manage complex customer service situations.
• Ability to provide coaching and guidance to foster effective relationships.
• Strong presentation and communication skills, both verbal and written…