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Hybrid Service Delivery Lead — ITIL & Lean Platform Ops
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-02-16
Listing for:
Zelis
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
A healthcare financial technology firm located in St. Louis is seeking a Service Delivery Manager to ensure efficient service delivery and manage incident management processes. The ideal candidate must have over 8 years of experience in IT operations and a proven track record in Agile service delivery. Responsibilities include managing KPIs, leading root cause analysis for service disruptions, and partnering with engineering teams to improve service workflows.
The position also requires a bachelor's degree in Information Technology or related fields.
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