Directory Services Support Engineer

ABOUT US

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open‑access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs.

It is how we have contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open‑access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific.

We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference.

Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.

As a global organisation spanning 70 countries and rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil their potential with meaningful careers!

You will need to be a highly skilled and motivated individual to join our global Active Directory Support team. The ideal candidate will have extensive experience in Active Directory, Entra , Domain Controller support, Windows OS support, Quest administration and tooling, Patch management, and Power Shell. This role requires a proactive individual who can effectively run and support our Active Directory infrastructure across multiple regions.

• Providing support for Active Directory and Entra , ensuring the stability and security of the directory services.
• Running and maintaining Domain Controllers, including installation, configuration, troubleshooting, and decommissioning.
• Providing Windows OS support, addressing issues related to Active Directory integration and performance.
• Deploying, configuring and troubleshooting Quest tools for Active Directory administration, migration, reporting, and auditing tasks.
• Implementing and running Patch management processes to ensure systems are up‑to‑date and secure.
• Collaborating with global teams to ensure consistent and efficient Active Directory operations across all regions.
• Monitoring and responding to incidents and service requests, providing timely and effective resolutions.
• Developing and maintaining documentation for Active Directory processes, procedures, and configurations.
• Participating in on‑call rotations to provide 24/7 support for critical Active Directory issues.
• Designing, developing, and maintaining Power Shell scripts to automate monitoring, reporting, and management tasks within the Active Directory and Entra , ensuring operational efficiency and reliability.

• Proven track record in administering and resolving issues within Active Directory and Entra  across complex, large‑scale global infrastructures.
• Support for Domain Controllers and Windows operating systems, administration of Quest tools, and management of…