More jobs:
Gen AI IVR & Telephony Program Lead
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-02-21
Listing for:
Citi
Full Time
position Listed on 2026-02-21
Job specializations:
-
IT/Tech
IT Consultant, AI Engineer, IT Project Manager
Job Description & How to Apply Below
A global financial services company seeks an innovative Program Manager to enhance IVR and Telephony Routing leveraging generative AI technologies. This role involves strategic leadership and program management across multiple business lines to optimize customer experience. Ideal candidates should have over 10 years of experience in telephony, with significant knowledge of self-service development and advanced AI implementations. Competitive compensation packages and employee benefits are offered, including health coverage and 401(k).
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