Data Center Engineer
Listed on 2026-02-21
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IT/Tech
IT Support, Systems Engineer, Hardware Engineer
Rack, stack, and decommission servers, network, and storage equipment.
Replace hardware components (hard drives, memory, power supplies, cables).
Label, inventory, and document all hardware changes.
2. Physical Infrastructure MaintenanceManage structured cabling (fiber/copper) installations and patching.
Perform power and cooling checks.
Maintain cleanliness and safety in the data center.
Respond to service tickets for physical interventions (system reboots, cable reseating, LED status checks).
Collaborate with remote teams for diagnostics and updates.
Escalate issues as needed.
4. Monitoring & DocumentationMaintain logs of activities and interventions.
Provide reports on equipment status and completed tasks.
Use monitoring tools and asset management systems.
RequiredSkills and Qualifications
Experience:
5-7 years in hands‑on IT support or data center environment.
Technical Knowledge:
Basic understanding of servers, networking equipment, and structured cabling.
Tools:
Familiarity with ticketing systems (e.g., Service Now, TDX).
Physical Ability:
Lift equipment up to 50 lbs; work in physically demanding environments.
Soft Skills:
Strong communication and problem‑solving skills.
On‑site presence in a secure data center facility.
Work involves standing, walking, bending, and lifting for extended periods.
Resetting systems and switching cables/plugs.
Supporting scheduled (planned) and non‑scheduled (unplanned) activities.
Providing local resource support for alert‑incident remediation.
Ensuring compliance with ITIL‑based processes and SLU standards.
Maintaining 8x5 service windows for physical administration.
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance‑based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program;
401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need‑based leave with no designated number of leave days per year); and 10 paid holidays per year.#J-18808-Ljbffr
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