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IT Triage & Incident Coordinator
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-02-22
Listing for:
Lightedge
Full Time
position Listed on 2026-02-22
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A technology service provider in St. Louis is seeking a Triage Technician to serve as the initial point of contact for customer requests and technical issues. The candidate will engage with clients via phone and ticketing systems, ensuring effective communication and prompt resolution of incidents. Ideal candidates possess a high school diploma and excellent communication skills, alongside a strong customer service mindset.
Experience with IT service tools and cloud technologies is preferred, creating an opportunity in a collaborative environment.
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