It Specialist Rft

IT SPECIALIST RFT

Full Time Saint Louis, MO, US

Salary Range: $21.28 to $21.28 Hourly

The St. Louis Public Library is seeking an IT Specialist to join the Technology Department. The IT Specialist plays a fundamental role in supporting key services offered by the Library. Responsibilities include maintaining staff and publicly‑accessible desktop software and ensuring applications are up‑to‑date. An ideal candidate is someone who takes initiative while exercising sound technical judgment and is enthusiastic about helping people.

• Install, update, document, and test graphic design and audio/video production software for the Library’s Creative Experience spaces
• Configure, test, and schedule new image deployments to computers using System Center Configuration Manager (SCCM) software
• Apple device administration, including Mac OS and mobile devices
• VoIP phone and mobile device management
• Manage domain and email accounts
• Configure and ensure successful completion of client backups
• Investigate and resolve incidents, including Windows update errors and malware alerts
• Assist with projects as needed

• Associate’s degree or equivalent
• 1-3 years of technology work experience required
• Mac experience preferred
• Excellent written and verbal communication skills and an ability to communicate effectively with technical and non‑technical users
• Ability to prioritize and multitask, troubleshoot, and problem solve
• Strong organizational skills and attention to detail
• Ability to work well as a team member

• Hardware support
• Windows 11 desktop systems
• Google Workspace
• Microsoft Office Suite

• Starting pay rate of $21.28 per hour
• Medical, dental, and life insurance
• Paid vacation, holidays, and sick days
• Pension plan through the Employees Retirement System of the City of St. Louis
• 457(b) Deferred Compensation Plan

• Monday - Friday, 8 am - 5 pm