Jr. Account Manager

Jr. Account Manager Role/Overview

Account and client support

• Support assigned accounts by assisting with day-to-day client needs

• Help maintain positive, professional relationships with client contacts

• Respond to routine client inquiries under the guidance of the Account Manager

• Assist with meeting preparation, notes, and follow-ups

• Help to support and drive sales initiatives and marketing

Assist with administrative tasks related to:

• Quotes and estimates

• Reporting and dashboards

Project coordination

• Assist with managing projects from concept through delivery

• Support order entry, order tracking, and timelines within internal systems

• Coordinate with internal teams including Creative, Merchandising, Inventory & Fulfilment, Finance, IT, Customer Service, etc.

• Monitor deadlines and help ensure projects stay on track

Product and program support

• Assist with product research, item selections, and business reviews

• Support the creation of presentations, pitch decks, and product proposals

• Help gather product images, copy, and product details

• Assist in the setup and execution of off-site client events and redemption programs

Webstore and content maintenance

• Support content uploads, edits, and reviews on client platforms

• Help ensure brand guidelines and client standards are being followed online

• Coordinate updates with IT and creative teams when changes are needed

Cross-Functional Collaboration

• Work collaboratively with internal Brand Addition teams to support client objectives

• Participate in internal huddles, project meetings, and training sessions

• Learn Brand Addition systems, processes, and best practices through hands-on support