Senior Manager, AI Product Management

Overview

At MTM, we are not just colleagues; we are collaborators on a shared mission, providing communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. The Senior Manager, AI Product Management leads AI-powered product initiatives from discovery through delivery, operating at the intersection of AI capabilities, data, and user experience.

This position does not support OPT STEM or H-1 Visa sponsorship; visa sponsorship is not available.

• Own and evolve the AI product strategy and roadmap, balancing customer needs, operational realities, and measurable business outcomes.
• Lead end-to-end product execution for AI/ML and generative AI features—from discovery and experimentation through launch and post-release iteration.
• Translate ambiguous problem statements into clear requirements, success metrics, and delivery plans and drive alignment across stakeholders.
• Partner with engineering teams to evaluate AI outputs, manage tradeoffs, and ship iteratively.
• Define and track KPIs for AI features, using experimentation and analytics to drive continuous improvement.
• Establish and maintain responsible AI practices in collaboration with legal, compliance, security, and engineering (bias/fairness, explainability, monitoring, regulatory requirements).
• Create an operating cadence for AI product work (planning, reviews, release readiness, retrospectives) and communicate progress, risks, and decisions to senior leaders.
• Communicate complex AI concepts clearly to technical and non-technical audiences, including executive leadership.
• Lead, coach, and develop a team of junior product managers.

• High School Diploma or GED required;
  Bachelor’s degree in Computer Science, Data Science, Engineering, or related field, or equivalent experience.
• 7+ years of product management or equivalent experience leading end-to-end delivery of complex software initiatives.
• 5+ years focused on AI, ML, or data-intensive products.
• 2+ years of people leadership or demonstrated experience building, coaching, and developing product talent.
• Proven track record of shipping AI-powered products (ML and/or generative AI) at scale.
• Strong product strategy skills, including prioritization, roadmap development, and stakeholder alignment.
• Excellent written and verbal communication skills, including the ability to present to executive audiences.
• Strong analytical skills and comfortable with data, experimentation design, and metrics.
• Ability to partner effectively with engineering and technical teams.
• Customer-first mindset with strong accountability, collaboration, and decisiveness.
• Comfort with ambiguity and the ability to drive clarity in complex problem spaces.
• Excellent customer orientation and communication skills.
• Even better if you have Experience with LLM- or generative-AI-powered experiences, preferred.
• Even better if you have Experience working in regulated industries and partnering with legal/compliance teams, preferred.
• Even better if you have Healthcare and/or logistics domain experience, preferred.

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with company match
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities

MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.