Desktop Support technician
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-06-02
Listing for:
Yochana
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Key Responsibilities:
- Manage and support USA boutique devices.
- Perform Windows 11 imaging and troubleshooting.
- Troubleshoot and support Windows 10 systems.
- Provide hardware support for laptops, desktops, and tablets.
- Support and troubleshoot Microsoft Office products.
- Provide support for POS (Point of Sale) machines.
- Deliver exceptional customer support in an office environment.
- Communicate effectively with team members and customers.
- Proven experience in Windows 11 imaging and troubleshooting
- Mandatory - Strong knowledge of Windows 10 troubleshooting.
Mandatory - Extensive hardware support experience for laptops, desktops, and tablets.
- Proficiency in supporting and troubleshooting Microsoft Office products.
- Experience in supporting POS (Retail) machines
- Mandatory - Excellent written and spoken English skills.
- Strong customer support experience in an office environment.
- Experience with Service Now.
- - 3 to 5 years of relevant experience.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Certifications in relevant technologies (e.g., Microsoft Certified: Windows 11, CompTIA A+).
- Experience with supporting retail environments, remote support tools and ticketing systems.
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