Associate Hardware Asset Coordinator - Contractor

Associate Hardware Asset Coordinator - Contractor

#26-1669

St. Louis, Missouri, United States

• Assist in the delivery and setup of hardware
• Respond to incoming requests via Service Now tickets
• Manage and track inventory of assets via Service Now
• Respond to users regarding equipment recovery tasks(EQRs)
• Communicate with manufacturers regarding warranty repair
• Recycle and retire equipment following industry best practices
• Champion inventory controls and related asset management processes to ensure proper management and accurate data pertaining to the WWT assets
• Daily and long-term strategicmanagementof hardware
• Define process gaps to ensure accurate hardware information
• Work in partnership with other IT teams such as Collaboration and Productivity, End User Computing, Identity & Access Management, and International Service Desk

• Bachelor’s degree or equivalent experience working with hardware
• 2+ years’ experience managing hardware assets using management tools (SCCM, Service Now, Workspace One, SNOW, Flexera, etc.)
• Outstanding customer service and analytical skills
• Positive, professional, team player attitude.
• Strong work ethic and ability to self-motivate.
• Ability to organize and prioritize work in a fast-paced, changing environment.
• Functional knowledge of Apple and Windows Operating Systems.
• Experience with Microsoft Office products
• Proven problem-solving and planning skills
• Excellent oral/written communication and interpersonal skills
• A passion for learning new skills and technology

A reasonable estimate of the current base pay range for this position is $20 per hour - $25 per hour. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

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