Smartsheets SME​/Marketing Operations Analyst

Kforce has a client in Saint Louis, MO that is seeking a Smartsheets SME/Marketing Operations Analyst.

Key Responsibilities:

Smartsheet Platform Ownership:

* Serve as the primary Smartsheet SME across marketing workflows

* Design, build, and maintain Smartsheet solutions to support integrated marketing initiatives

* Ensure consistency, usability, and scalability across all Smartsheet assets

Workflow Design & Optimization:

* Build and optimize end-to-end workflows for integrated marketing processes

* Identify gaps, inefficiencies, and manual processes; implement automation where possible

* Translate business requirements into functional Smartsheet solutions

Dashboarding & Reporting:

* Develop and maintain Smartsheet dashboards to provide visibility into campaign performance, timelines, and execution status

* Create reporting frameworks that enable leadership and stakeholders to track progress and make decisions

* Ensure data accuracy and usability across dashboards and reports

Marketing Operations Support:

* Organize and track integrated marketing activities across multiple campaigns and channels

* Partner with marketing stakeholders to align workflows with campaign planning and execution needs

* Support ongoing improvements to marketing operations processes

Continuous Improvement & Enablement:

* Educate and guide team members on best practices and full capabilities of Smartsheet

* Recommend enhancements and new use cases to drive efficiency and effectiveness

* Document processes and provide training as needed
* Proven experience working as a Smartsheet SME or advanced user

* Hands-on experience building:
Workflows;
Automated processes;
Dashboards within Smartsheet

* Experience supporting marketing or integrated campaign operations

* Strong analytical and problem-solving skills

* Ability to translate business needs into system-based solutions

Preferred Qualifications:

* Experience in Marketing Operations or Project Management environments

* Familiarity with integrated marketing planning across multiple channels

* Experience improving processes within fast-paced or evolving teams

* Strong stakeholder management and communication skills