AWS Connect Engineer

Hello,

Greetings!!!

This is Abhinav from Jconnect INC
. Below is the requirement with my client. Please let me know if you are available for this role.

Title: AWS Connect Engineer

Location:
Hybrid (Onsite twice a Week to Nearest Location)

Duration:
Long Term

JOB DESCRIPTION
:

We are seeking a skilled and motivated AWS Connect Engineer to join our cloud engineering team. The ideal candidate will have hands-on experience designing and implementing scalable, secure, and high-performance solutions using Amazon Connect, Node.js, AWS Lambda, API Gateway, and event-driven architectures. You will play a key role in building intelligent contact center solutions and integrating them with enterprise systems.

Key Responsibilities:

• Design, develop, and maintain solutions using Amazon Connect for voice and chat-based customer interactions.

• Build and deploy serverless applications using AWS Lambda, API Gateway, and Node.js.

• Integrate Amazon Connect with backend systems and third-party APIs.

• Implement event streaming and real-time data processing using Amazon Kinesis, Kafka, or Event Bridge.

• Develop and manage contact flows, Transfer Queues, Lex bots, and Lambda integrations within Amazon Connect.

• Ensure solutions are secure, scalable, and compliant with industry standards.

• Collaborate with cross-functional teams including Dev Ops, QA, and Product to deliver high-quality solutions.

• Monitor and troubleshoot production issues, ensuring high availability and performance.

Required Skills &

Qualifications:



• 5-8 years of experience in software engineering with a focus on cloud-native applications.

• Strong hands-on experience with Amazon Connect, including contact flows, routing profiles, and integrations.

• Proficiency in Node.js and experience building RESTful APIs.

• Experience with AWS Lambda, API Gateway, Dynamo

DB, S3, Cloud Watch, and IAM.

• Familiarity with event-driven architectures and tools like Amazon Event Bridge, Kinesis, or Kafka.

• Understanding of CI/CD pipelines, infrastructure as code (e.g., Cloud Formation, Terraform), and Dev Ops practices.

• Excellent problem-solving skills and ability to work in a fast-paced, agile environment.

Preferred Qualifications:

• AWS Certification (e.g., AWS Certified Developer - Associate, AWS Certified Solutions Architect).

• Experience with Amazon Lex, Polly, or other AI/ML services in the AWS ecosystem.

• Background in contact center technologies or customer experience platforms.

• Knowledge of security best practices and compliance frameworks (e.g., HIPAA, PCI).

If you are interested, please send me your updated resume ASAP with below details:

Full Name:

Current Location/Zip:

Contact Number:

E-Mail :

Visa/Work Permit Status:

Expected Rate:

Notice Period/Availability to Start:

Willingness to relocate to job location:

Employer Name & Contact Details (In case of C2C):

Preferred Interview timings (Specify Time zone):

Education Details (Bachelor's degree/ Year of Passing/ University):

Overall Experience

Summary:

Linked In URL: