Director IT Asset Management; Hybrid - WashU IT

Scheduled Hours

40

Defines, executes, and governs the enterprise-wide strategy, operating model, and performance outcomes for all IT asset lifecycle capabilities. Provides executive leadership for hardware and software asset management, ensuring alignment with enterprise technology strategy, financial objectives, risk management, and regulatory requirements. Owns the vision, roadmap, and governance framework for ITAM and serves as a strategic partner to senior leadership across IT, Finance, Procurement, Information Security, and business units.

Accountable for optimizing technology investments, ensuring software compliance, mitigating risk, and delivering measurable business value through effective asset governance, automation, and data‑driven decision‑making. Establishes enterprise policies and standards, ensures scalable and auditable processes, and leads the continuous advancement of ITAM maturity across the organization.

Primary

Duties & Responsibilities:

• Defines and directs the execution of the enterprise IT Asset Management strategy, including a multi‑year roadmap aligned to organizational priorities, technology strategy, and financial objectives.
• Establishes and enforces enterprise ITAM governance, policies, standards, and operating models across all business units and IT functions, ensuring consistency, scalability, and compliance.
• Owns the financial performance of IT assets, including budgeting, forecasting, cost optimization, and realization of savings through lifecycle management, license optimization, and vendor negotiations.
• Accountable for software compliance and audit defense strategy, including management of publisher audits, risk mitigation, and contractual alignment with vendors.
• Directs and oversees the end‑to‑end lifecycle management of hardware and software assets, ensuring accurate, complete, and auditable asset data across procurement, deployment, maintenance, and disposal.
• Defines and advances the ITAM operating model, including tooling strategy (e.g., Service Now and integrated platforms), automation, and integration with CMDB and IT Service Management processes.
• Serves as the enterprise authority for IT asset data, establishing system‑of‑record standards, ensuring data integrity, and enabling data‑driven insights for financial, operational, and risk‑based decision‑making.
• Partners with senior leaders across IT, Finance, Procurement, Information Security, and business units to align asset management practices with enterprise priorities and drive cross‑functional outcomes.
• Delivers executive‑level reporting and insights, translating ITAM data into actionable intelligence related to cost, risk exposure, compliance posture, and operational performance.
• Provides organizational leadership for the ITAM function, including team development, workforce planning, performance management, and capability maturity advancement for a team of IT Asset Managers and Analysts.
• Drives continuous improvement and innovation, advancing ITAM maturity through automation, process optimization, and adoption of industry best practices aligned with ITIL.
• Performs other duties as assigned.

• Normal office environment.

• Typically sitting at desk or table.
• Repetitive wrist, hand or finger movement.
• Ability to move to on and off‑campus locations.

• Office equipment.

• Education: Bachelor’s degree.
• Certifications: None required (certifications in asset management such as CAMP, CHAMP, CSAM, CITAM; ITIL 4 Foundation or additional ITIL certifications; experience operating in complex, matrixed, and distributed organizations are preferred).
• Work Experience: 5 Years relevant.
• Skills: Adaptability, Configuration Management Database (CMDB), Contract Management, Cost Optimization, Cross‑Functional Leadership, Data Governance, Deadline Management, Effective Written Communication, Executive Communications, Financial Management, ITIL, Interpersonal Communication, IT Asset Management (ITAM), Operating Model Design, Oral Communications, Organizational Leadership, Process Optimization, Service Now Platform, Stakeholder Influence, Team Development, Working…