CSG Billing Design Analyst

Consultant Engagement Lead and Account Manager, Talent Solutions and Professional Services at Insight Global

Base pay range

$30.00/hr - $38.50/hr

Direct message the job poster from Insight Global

• 3-5 years' experience as a Billing Analyst/Business Analyst
• Strong Attention to Detail, Strong Work Ethic
• Knowledge of SQL
• CSG experience
• CSG refers to CSG Systems International
  , a leading provider of telecom billing and customer management software
  . It’s widely used by cable and telecom companies (e.g., Charter, Comcast) to manage billing, rating, charging, and invoicing for services like broadband, voice, and video.

• Telecommunications Experience

A Billing Analyst working with CSG typically:

• Configures and validates billing data in the CSG platform.
• Processes invoices and account migrations
  , ensuring accuracy across systems.
• Troubleshoots billing exceptions and resolves discrepancies between CSG and other systems (e.g., Siebel).
• Uses SQL and reporting tools to analyze billing records and support audits.
• Collaborates with QA and implementation teams to maintain compliance and improve workflows.

CSG is critical in telecom because:

• It supports complex billing models (prepaid, postpaid, hybrid).
• Ensures accurate revenue recognition and compliance with telecom regulations.
• Integrates with other systems like Siebel, ICOMS
  , and ERP tools for end-to-end billing.

Insight Global is hiring for a Billing Analyst to join their Billing Design Team to sit onsite in St. Louis, MO for a large, telecommunication company for $30-$38.50 an hour. This person will be working within the internal product catalog and marketing worksheets to help navigate business requirements. This analyst will be assisting with the Siebel catalog work from an offer and service code setup and configuration perspective.

Furthermore, they will also be working closely the implementation team and all levels of management. The ideal candidate will have experience working within a telecommunications environment, CSG knowledge, and strong attention to detail. This team sits 4 days onsite in Maryland Heights, MO and 1 day remote.

A Billing Analyst using CSG handles customer billing tasks. They migrate accounts, check and fix billing data, process invoices, and resolve billing issues. They also communicate with customers and teams to make sure bills are accurate and delivered on time. The role is a mix of data entry, problem‑solving, and customer support.

Mid-Senior level

Contract

Accounting/Auditing

Telecommunications

• Medical insurance
• Vision insurance
• 401(k)

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