Solutions Engineer, Carrier

About the Company

Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest. To learn more, please visit

The Solutions Engineer (SE) is a member of the Business Development Team responsible for clearly communicating Bluebird Fiber’s products and technologies during pre- and post-sales customer interactions, and for post-sales follow-up to ensure solutions perform as promised. The SE provides technical assistance on day-to-day solution design and Request for Pricing (RFP) response support to the Bluebird Carrier Sales Teams. The SE collaborates with Sales, Network Engineering, and Architecture teams to design, present, and implement solutions that meet customer requirements for scalability, reliability, and performance.

Key responsibilities include developing high-level and detailed fiber-based designs (Ethernet, IP, MPLS, DWDM, Dark Fiber), ensuring alignment with hyperscaler standards and customer compliance, and managing multiple projects in a fast-paced environment.

• 5+ years of experience in fiber network design and engineering.
• Hyperscaler connectivity experience is a plus.
• Strong understanding of networking protocols (Ethernet, IP, MPLS, BGP) and optical technologies (DWDM).
• Excellent oral and written communication skills for customer-facing interactions and technical presentations.
• Ability to manage multiple projects in a fast-paced environment; occasional overnight travel required.
• Proficient PC skills (Microsoft Office Suite).
• General knowledge of the mechanics of Google Earth and/or outside plant tools.
• Bachelor’s degree or equivalent experience.
• Carrier telecommunications experience is a plus.
• Internet Service Provider experience is a plus.

• Partner with Sales teams to identify customer requirements and deliver technical presentations, proposals, and solution designs.
• Develop high-level and detailed network designs for fiber-based solutions, including Ethernet, IP, MPLS, DWDM, and Dark Fiber connectivity.
• Ensure designs align with Carrier customer standards and compliance requirements.
• Provide consultative guidance on fiber backhaul, dark fiber, and lit services.
• Work closely with Network Engineering, Operations, and Product Management on emerging technologies and strategic initiatives.
• Maintain accurate network documentation and solution guides for internal teams and customers.
• Ensure successful implementation and integration of solutions; provide technical support during deployment and troubleshooting.
• Provide support for customer appreciation events and other marketing events.

Bluebird is an equal opportunity employer.