Information Systems Analyst

Information Systems Analyst I (ISA I)

Responsible for monitoring, diagnosing, resolving technical problems and providing technical support to the company and clients. This position identifies, researches, and resolves technical problems for clients, prevents problem escalation and takes care to test, document, track and monitor the problem to ensure a timely resolution. The ISA I participates in planning and executing routine system maintenance and upgrades as well as general management of the IT infrastructure.

Location:

Saint Louis, Missouri.

• True individual ownership and responsibility over projects.
• Taking the work very seriously, but not taking ourselves too seriously.

• You're innovative. You have a good imagination and you're always thinking of new and interesting ideas.
• You're committed. You believe in the "Service" side of SaaS and commit to making clients happy so they stay with Data Serv for 10 or more years.
• You're a collaborator. You thrive on inter-disciplinary teams, and value different perspectives and high levels of communication and collaboration.
• You're accountable. You understand best practices and want to implement quality work. You do what you say and say what you do. You deliver results.
• You're conscientious. You can analyze complex problems and present multiple solutions.
• You're a communicator. You can think critically, identify opportunities, and clearly articulate your point of view in a team setting. You can communicate your work effectively depending on the audience.
• You're a leader. You are comfortable with leading discussions, demonstrating your work, teaching others what you know, learning what you don't. You have experience presenting to leaders and stakeholders.
• You believe in a transparent nonpartisan meritocracy. You collaborate openly and expect to progress at Data Serv based on your ability and talent.
• You want to have fun, be creative while getting things done. Enough said!

• Associate's Degree in Information Systems or technical school equivalent required.
• Minimum 1-3 years' experience in the field or in a related area.
• Must have knowledge of concepts, practices and procedures in technology software system support, infrastructure and hardware.
• Ability to communicate in technical and non-technical terms depending on audience.

• Competitive Compensation package
• Remote working environment
• Flexible PTO (including 9 holidays)
• 401(k) plan with employer matching
• Great health benefits with multiple plan options
• Advancement opportunities based on results, not politics.

Data Serv is an Equal Opportunity Employer/Vet/Disable