Senior QA​/UAT Analyst

Senior QA/UAT Analyst

The Sr. QA/UAT Analyst serves as a senior individual contributor and mentor to the quality assurance and user acceptance testing (UAT) function by helping develop, implement, and maintain consistent, reliable testing processes across the application and development life cycle. This person partners closely with the QA/UAT Manager and Business Solutions team to support and continuously improve the testing strategy for user testing within Asset Services (and other service lines, as needed).

• Define, implement, and continuously improve QA/UAT standards, methodologies, and documentation practices to ensure consistent, repeatable testing outcomes across projects and service lines.
• Serve as a senior resource and mentor to QA/UAT team members by providing guidance on test strategy, test design, and execution, and by reviewing testing artifacts to ensure alignment with established QA/UAT standards.
• Partner with QA/UAT leadership and the Business Solutions team to inform testing resource needs by providing input on scope, complexity, and risk for assigned projects and business requests.
• Develop deep knowledge of supported business systems and processes to proactively identify testing risks, improve test coverage, and recommend enhancements to QA/UAT practices.
• Lead or support the end‑to‑end QA/UAT life cycle for complex initiatives, including test planning, test case development, execution coordination, defect management, and reporting of testing status and risk to stakeholders.
• Build strong working relationships with business stakeholders to analyze defect trends, identify recurring quality issues, and recommend process or system improvements that reduce future testing and production risk.
• Collaborate with technical leads and resource managers to align testing scope, environments, and timelines, and to ensure timely resolution of testing issues that may impact delivery.
• Independently manage QA/UAT activities for complex, high‑risk, or cross‑functional initiatives by defining test strategies, coordinating testing efforts across teams, and providing clear recommendations on release readiness.

• 5+ years of software application QA/UAT or closely related experience, with increasing responsibility for complex or high‑risk initiatives.
• Bachelor’s degree (BA/BS/BEng/BArch) or equivalent combination of education and relevant professional experience; experience supporting enterprise or multi‑system environments preferred.
• Strong understanding of the software development life cycle and ability to adapt testing approaches to waterfall, agile, or hybrid delivery models.
• Proficiency with test management and issue tracking tools (e.g., JIRA, Azure Dev Ops, Test Lodge).
• Ability to independently assess scope, complexity, and risk for assigned initiatives and adjust testing strategy accordingly.
• Advanced Excel and Microsoft Office skills for data analysis, result summaries, and stakeholder reporting.
• Excellent communication skills, capable of translating testing results into actionable insights for both technical and non‑technical audiences.
• Senior‑level interpersonal and facilitation skills to align stakeholders on priorities, risks, and release readiness.
• Mentorship experience, reviewing artifacts and reinforcing standards and best practices.
• Domain knowledge of business systems and processes, including commercial real estate systems and accounting concepts (e.g., leases, CAM, billing, general ledger impacts) is a plus.

Eligible employees may enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation, please call the ADA line at 1‑888‑365‑5406 or email