Technical Product & Program Manager

The Technical Product & Program Manager is responsible for leading the planning, coordination, execution, and lifecycle management of technical products and operational programs across the organization. This role bridges engineering, operations, manufacturing, procurement, software, and customer requirements to ensure successful product delivery, production scalability, and continuous improvement.

The ideal candidate combines technical understanding with strong organizational leadership and cross-functional program management capabilities.

• Manage product lifecycle from concept through deployment
• Coordinate product requirements across engineering, operations, and leadership
• Maintain product roadmaps and release schedules
• Support standardization and product scalability initiatives
• Assist with product configuration management and revisions
• Drive continuous improvement efforts across product platforms

• Lead cross-functional operational and technical programs
• Coordinate timelines, milestones, deliverables, and dependencies
• Monitor production schedules and program execution
• Identify risks, bottlenecks, and mitigation strategies
• Ensure alignment between manufacturing, procurement, and deployment teams
• Track KPIs, schedules, budgets, and operational performance

• Work directly with engineering, assembly, fabrication, and software teams
• Support technical troubleshooting and issue resolution
• Coordinate hardware, software, and infrastructure integration efforts
• Assist with vendor and component evaluations
• Maintain documentation, specifications, and implementation standards

• Improve manufacturing workflows and production efficiency
• Coordinate procurement planning and long lead-time components
• Assist with inventory and supply chain planning
• Support quality control and failure documentation processes
• Help standardize assembly procedures and field deployment processes
• Serve as liaison between internal teams and external partners
• Communicate project status and timelines
• Manage expectations regarding deliverables and schedules
• Coordinate implementation planning and escalation management

• Bachelor’s degree or equivalent experience in:
• Technical Management
• Operations
• Product Management
• Computer Science
• 3+ years experience in technical project, product, or program management
• Strong organizational and communication skills
• Experience managing multiple concurrent projects
• Ability to work cross-functionally in fast-paced environments

• Manufacturing or industrial operations experience
• Surveillance/security technology experience
• IoT, networking, or hardware integration experience
• ERP/MRP or inventory system experience
• Agile or PMP certification
• Experience supporting field operations and deployments