Service Delivery Center, Technology, Tester, Senior

Location:

Dallas, Alpharetta, Jacksonville, San Antonio, Manayunk, Charlotte, Raleigh, St Louis

The EY SDC QA Tester will work closely with the Application QA team to support quality assurance efforts across the software development lifecycle. This role will collaborate with the App QA group to utilize standard tools and processes, including JIRA, while executing ongoing unit and QA testing for Java-based custom applications and workflows. The tester will help ensure solutions meet quality standards by identifying, documenting, and tracking defects, collaborating with development teams, and supporting testing activities throughout development.

• Execute unit testing and quality assurance testing for React UI and Java-based custom applications and workflows.
• Work closely with the App QA group to follow standard QA tools, test release cycles, and test management practices, including JIRA.
• Create, maintain, and execute test cases, test scenarios, and test cycles based on business and technical requirements.
• Validate APIs and test UI workflows.
• Identify, document, track, and help validate resolution of defects through established defect management processes.
• Collaborate with developers, analysts, and project team members to clarify requirements and support issue resolution.
• Participate in testing activities throughout the software development lifecycle to help ensure quality, stability, and readiness for release.
• Support regression, functional, integration, and user acceptance testing efforts across FE/BE components.
• Provide clear status updates on testing progress, defects, risks, and overall QA results.

• Knowledge of software quality assurance principles, testing methodologies, and defect lifecycle management.
• Ability to write clear, detailed, and organized test cases and defect documentation.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Effective verbal and written communication skills with the ability to collaborate across technical and functional teams.
• Attention to detail and ability to manage multiple testing activities in a structured environment.

• 3+ years of professional experience in software quality assurance, application testing, or a related software delivery role.
• Experience supporting QA testing activities in application development or software delivery environments (e.g., using pytest).
• Experience with testing APIs and UI workflows using tools like Postman, CURL.
• Experience with test automation frameworks and tools like Selenium or Cypress.
• Experience working with developers and QA teams in structured testing and defect tracking processes.
• Exposure to regression, integration, and functional testing practices.
• Experience in professional services, enterprise technology, or shared services environments is a plus.

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• Required:
  
  3+ years of professional experience in software quality assurance, manual testing, or a related application testing role.
• Demonstrated ability to support QA activities across the software development lifecycle.
• Familiarity with standard QA tools and processes, including JIRA.
• Ability to work independently and collaboratively in a team‑oriented environment.
• Commitment to delivering high‑quality, accurate, and reliable testing results.

• Medical and dental coverage.
• Pension and 401(k) plans.
• A wide range of paid time off options.
• Hybrid model: expected to work in person 40–60% of the time for external, client‑serving roles.
• Flexible vacation policy: determine vacation time based on personal circumstances and receive time off for EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities. If you have a disability and need assistance applying online or require accommodation throughout the application process, please contact EY.