Salesforce Business Analyst

Salesforce Business Systems Analyst (BSA)

Location:

St. Louis, MO Duration: 6+ Months Visa:
Visa Independent Only Experience Level: Mid-Level

We are seeking a Mid-Level Salesforce Business Systems Analyst (BSA) to work closely with business stakeholders and technical teams to deliver Salesforce-based solutions. The candidate will be responsible for gathering requirements, documenting functional needs, and supporting Salesforce implementations.

Key Responsibilities:

• Act as a bridge between business users and Salesforce technical teams
• Gather, analyze, and document business and functional requirements (BRD, FRD, User Stories)
• Translate business requirements into Salesforce solutions
• Collaborate with Salesforce Developers and Admins during implementation
• Support Salesforce Sales Cloud, Service Cloud, and custom applications
• Participate in Agile/Scrum ceremonies
• Assist in UAT, defect tracking, and post-production support
• Create and maintain project and system documentation

Required

Skills & Experience:

• 4–7 years of experience as a Salesforce Business Systems Analyst / Business Analyst
• Strong hands-on experience with Salesforce CRM
• Excellent stakeholder management and communication skills
• Experience in Agile/Scrum methodology
• Strong documentation and analytical skills

Nice to Have:

• Salesforce Certifications (Admin / Business Analyst)
• Experience working with large enterprise or consulting environments