Technical Program Manager

Job Title

Well versed in multiple Agile workflow tools, specifically with JIRA

Manages scrum team(s) that will build, operate and maintain software to meet business needs

Obsessed with results, and effectively communicate the objectives and how success will be measured to the team members.

Develop and drive metrics for team delivery through in-house and vendor (SaaS) based tools.

Act as Scrum Master / SAFe agilist and drive all ceremonies

Implement Scaled Agile Framework and / or other Agile methodologies

Enjoys diving deep to understand platform capabilities and underlying technologies.

Proven track record of data driven decision-making and applying continuous improvement methodologies across teams

Can debate the delivery strategy with business teams, architects, engineers, and designers

Can communicate to executives, peers, and staff with impact, eloquence, and authenticity

Guide, mentor & coach the team(s) on Agile Scrum, SaFe and TDD principles

Remove impediments with the right sense of urgency, or guide teams in doing so

Build a trusting and safe environment for the team where problems are discussed without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving

Coordinate with cross functional teams within Client across locations to ensure project success

Being keenly aware of what is being delivered by the team and why, and the big program picture

Maintain, Radiate and Present project related information, & metrics for leadership review

Coordinate initiatives for automation, defect metrics and overall quality initiatives

Recommend strategic direction, continuous improvements, and policy changes.

Advance operational and business concerns or issues relative to future business programs, projects, or enhancements that may affect consistent delivery of quality services.

Lead Project/Program management activities around cost, schedule, quality etc.

Own collection and reporting of platform metrics