SDC BCMT Technical Program Manager- St. Louis

SDC BCMT Technical Program Manager – St. Louis

Location:

St. Louis

Other locations:
Primary Location Only

Requisition

As an FSO Technical Program Manager, you’ll be based in our Service Delivery Center, which is made up of high‑performing US‑based colleagues who work closely with our experienced advisory professionals. You will collaborate with engagement teams to design, build, test, analyze, deliver, and support technology solutions while managing changing priorities and adopting new technologies quickly.

The role supports clients in transforming business challenges through technology‑enabled engineering solutions. You will work with engagement teams to analyze business requirements and drive the planning, execution, and delivery of technology programs or products from inception through completion.

• Plan and manage multiple related technology projects from initiation through successful delivery
• Apply strong knowledge of system design, architecture, and relevant technologies
• Prioritize customer experience, efficient delivery processes, and problem‑solving outcomes
• Collaborate across multiple scrum teams, either across products/technologies or within a specific domain
• Align stakeholders and proactively mitigate or resolve dependencies and blockers
• Engage with external partners, including Mastercard technology teams, vendors, and clients
• Operate with minimal supervision, seeking guidance where necessary; delivery strategy is defined, but solution design requires input
• Develop a deep understanding of both business needs and technical requirements
• Account for the needs of engineering and operations teams responsible for long‑term system maintenance
• Simplify complex technical designs by collaborating with engineers, architects, and technical program managers
• Support data‑driven decision‑making by evaluating trade‑offs across business goals, platform strategy, customer experience, and maintainability
• Identify, assess, and mitigate risks and issues across multiple levels
• Produce required documentation to support delivery and governance
• Collaborate with vendors to align on architecture, implementation plans, and roadmap opportunities
• Provide clear and concise status updates to senior leadership, escalating risks and issues as needed
• Anticipate bottlenecks, manage escalations, and ensure proactive issue resolution
• Drive continuous improvement by optimizing cross‑team processes
• Monitor program metrics and enhance reporting mechanisms to maintain alignment with organizational objectives

• Demonstrated ability to work independently with a high degree of ownership and accountability
• Proven experience building and scaling cloud‑native platforms with a strong understanding of underlying technologies
• Strong track record of delivering programs using Agile methodologies (Scrum, Kanban)
• Experience breaking down complex problems, organizing work, and managing delivery across teams
• Interest in deep technical exploration of platforms, systems, and architectures
• Experience applying data‑driven decision‑making and continuous improvement practices
• Ability to effectively challenge and refine delivery strategies with business, engineering, and design stakeholders
• Strong communication skills with the ability to engage executives, peers, and technical teams
• Proven ability to build relationships, influence stakeholders, and drive alignment across teams
• Preferred experience in Payments, cloud (IaaS/PaaS), serverless architectures, CI/CD, No
  
  SQL databases, microservices APIs, and distributed systems in a Dev Ops environment

• Bachelor’s degree in Engineering, Computer Science, or a related field
• 6+ years of experience in technical program delivery, including hands‑on software development and testing experience

We’re interested in intellectually curious people with a passion for finding new and innovative ways to make things better. You’ll also need to be a self‑starter and quick learner with a strong background in computer science from both theoretical and practical points of view.

• A comprehensive compensation and…