Programmer Analyst III

Programmer Analyst III

Headquarters Full Time 97,130. (Annually)

• Join a company committed to HTML making a positive impact in the community
• Enjoy comprehensive medical, prescription, dental, and vision coverage starting on your first day
• Earn 4 weeks of paid time off (PTO) each year
• Take advantage of 10 paid holidays annually — plus a floating holiday to celebrate your birthday
• Contribute to our company-sponsored 401(k) retirement plan
• Access supplemental benefits through Unum, including off-the-job accident, critical illness, whole life, and hospital indemnity insurance
• Participate in our wellness program, which includes free health screenings
• Use our Employee Assistance Program (EAP) for confidential support and resources
• Bi-State Development is an eligible employer for the Public Service Loan Forgiveness (PSLF) program
• Get exclusive gym discounts at Club Fitness, The Edge Fitness Clubs, and One Life Fitness at Ballpark Village
• Work out anytime at one of our nine onsite gyms, available 24/7
• Enjoy free Metro Link and Metro Bus access
• Save with discounted cell phone plans

Let us support your well-being and professional growth while making a difference!

The Programmer Analyst III is responsible for analyzing, supporting, and enhancing the Agency’s core business processes by leveraging technology to improve operational efficiency and effectiveness. This role supports and maintains information technology systems critical to the Agency’s primary functions, ensuring reliability and continuous improvement. The position works closely with IT Operations Applications staff, Transit Operations teams, and corporate stakeholders to deliver system enhancements, resolve issues, and provide ongoing support for Operations Systems applications and services.

• Meets with decision makers, system owners, and end users to define business and technical requirements.
• Works to identify and resolve system and application issues while establishing system scope, objectives, and procedures that address complex problems using the existing infrastructure and desired outcomes.
• Recommends application and process improvements that strengthen business operations and increase overall efficiency.
• Contributes to the development of strategies that enhance or further leverage existing applications.
• Partners with leaders to prepare reports, recommendations, and solution alternatives that address both current and potential problem areas in assigned applications.
• Participates in the planning, design, development, and deployment of new packaged applications, custom-built software, and enhancements to existing systems.
• Supports the development of cost/benefit analyses for proposed systems to assist management in evaluating feasibility and prioritization.
• Ensures all computer systems remain compatible, interoperable, and aligned with organizational standards.
• Creates system models, specifications, diagrams, and charts to support communication, documentation, and project execution.
• Prepares detailed program specifications that follow application development methodology.
• Maintain a strong understanding of IT development standards and ensures all project work aligns with these guidelines.
• Provides training and orientation to end users when implementing new or updated systems.
• Researches software and hardware solutions to support purchasing decisions and technology recommendations.
• Serves as a Senior Developer resource by providing guidance, support, and mentorship to other IT team members.

• Experience designing, developing, enhancing, and maintaining information technology systems, including both packaged (COTS) applications and custom-developed solutions.
• Demonstrated ability to identify, analyze, and resolve issues within complex applications and technical environments.
• Ability to analyze and interpret business needs, translate requirements into technical solutions, and recommend effective, scalable technology approaches.
• Strong analytical and problem-solving skills, with the ability to evaluate and improve business processes through technology.
• Experience developing applications using Microsoft Visual…