Cyber Security Specialist

Cyber Security Specialist

134805

The Cyber Security Specialist will support the launch, operationalization, and ongoing improvement of new services built around Stellar Cyber capabilities. This includes helping define workflows, configure platform capabilities, support SOC adoption, assist with customer‑facing service delivery, and contribute to the continued development of Spear Tip’s Valcor platform experience.

Responsibilities:

• Support the launch and operational rollout of new managed security services focused on Stellar Cyber capabilities, including ITDR and NDR.
• Configure, tune, and optimize Stellar Cyber platform capabilities to support SOC workflows, customer visibility, and service delivery.
• Work closely with the Head of Security Operations to define operational processes, alert workflows, escalation paths, and customer‑facing service expectations.
• Assist in building and refining SOC procedures for monitoring, triage, investigation, and response within Stellar Cyber.
• Review, analyze, and validate alerts from SIEM, XDR, ITDR, NDR, and Managed Detection and Response technologies.
• Analyze event and incident data to identify suspicious activity, determine preliminary root cause, and recommend remediation strategies.
• Support the integration of Stellar Cyber capabilities into Spear Tip’s Valcor platform, including customer dashboards, alert visibility, and service workflows.
• Partner with SOC analysts to train, educate, and improve team usage of Stellar Cyber capabilities.
• Research, recommend, and implement information security solutions to improve Spear Tip’s managed security services.
• Conduct threat intelligence research to support detection logic, use case development, and service enhancements.
• Communicate and coordinate with internal teams and clients regarding alerts, project updates, service launches, and operational improvements.
• Support data collection, analysis, documentation, and report writing related to security operations and new service capabilities.
• Engage in collaborative projects across Security Operations, Product, Engineering, and Customer Success.
• Pursue continued technical education and certifications, as appropriate.

Required Qualifications:

• Bachelor’s degree and 3 or more years’ experience in the information technology area OR
• Zurich Cybersecurity Technician Apprentice, including Cyber Security Certification and 4 or more years’ experience in the information technology area OR
• High School Diploma or Equivalent and 5 or more years’ experience in the information technology area AND

Preferred Qualifications:

• Hands‑on experience using and configuring the Stellar Cyber platform.
• Experience with Stellar Cyber ITDR and/or NDR capabilities.
• Experience with Sentinel One Singularity Platform.
• Experience launching, supporting, or operationalizing managed security services.
• Knowledge of cyber information security functions, including Incident Response, Threat Defense, Vulnerability Management, Threat Intelligence, Identity Security, Network Security, and Managed Detection and Response.
• Experience working in a SOC, MSSP, MDR, XDR, or managed security services environment.
• Experience developing alert workflows, tuning detections, documenting SOC procedures, or improving escalation processes.
• Familiarity with SIEM, XDR, EDR, ITDR, NDR, and log management technologies.
• Strong analytical and problem‑solving skills.
• Strong customer service skills and ability to communicate technical findings clearly.
• Strong verbal and written communication skills.
• Ability to work collaboratively with security analysts, engineers, product teams, and client‑facing teams.
• Industry certifications such as, but not limited to: A+, Network+, Server+, Security+, Cybersecurity Analyst+, Penetration Tester+, PMP, CRISC, CEH, CompTIA Security+, GIAC, or similar security certifications.

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by…