ServiceNow Developer

Service Now Developer

Critical requirement - The developer should have experience in SNOW development and integration with AWS cloud. Service Now Implementation Specialist certification is preferred. Good understanding of Service Now tool functions - both frontend and backend operations. Excellent knowledge of Service Now Best Practices and ongoing knowledge of latest Service Now features. Knowledge of ITIL Foundations best practices (certification preferred). At least 3-5 years of experience as Service Now Developer and 1-2 years Administration.

Experience developing on the Service Now platform, including the creation and customization of the core modules Incident, Problem, Change, Service Requests (workflow, client side scripting, ACLs, business rules). Configuration management experience including optimizing CMDB. Experience in Configuration of the tool to onboard Biogen Business applications into Service Now. The applications will be either on-prem, AWS or Azure. Configure Workflows. Experience in Customizations - backend integrations to products like Turbot, CMDB and AWS through APIs.

Forms Creation in Service Now o Forms for Office 365, Sharepoint and MPP (some examples). Experience in AWS intergration for various services (say EC2, EFS). Service Now will become front end for AWS and Azure – Added advantage. Understanding of executing projects in GxP environment. Assist testing team on the functionalities to be tested. Additional skill Requirements:
JavaScript development and debugging (2-3 years). Software development experience (3-5 years minimum). Business workflow design and debugging. Experience Utilize Agile/Scrum or other development methodology. ITSM experience and knowledge. Excellent analytical and problem-solving skills to resolve technical issues. Excellent communication and teamwork skills. Critical thinking, problem-solving and troubleshooting skills. Demonstrated aptitude for learning new technologies quickly.