Connected Services Mid-Market Delivery Lead; Manhattan Associates

Position: Connected Services Mid-Market Delivery Lead (Manhattan Associates)
WHO WE ARE:

    

We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve; new is pushing forward the curve, riding the edge where the impossible meets the transformation and making it a reality where it matters. Help us show the world what's possible as you partner with clients to unlock hidden value and deliver innovative solutions.

Empowered with innovative tools, continuous learning and a global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices with Reinvention Services and Engines. Our expertise spans 40+ industries across 120+ countries and impacts millions of lives every day. We turn ideas into reality.

C onnected Solutions sits at the crux of Supply Chain & Engineering and Technology as its Reinvention Engine help ing clients adopt the functional capabilities they need to differentiate in their industry with agility and speed. We leverage our vast partner ecosystem, deep functional knowledge and decades of industry experience to implement the right solutions.

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate,  operate  and deliver value  provides  an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.     

Mid-market is a Growth Driver for Accenture  

The Accenture Mid-market business is a core growth driver within Accenture, focused on helping Mid-market companies reinvent, scale, and compete with the agility  required  in today's market. Mid-market organizations share the same bold ambitions as large enterprises, they are undergoing a significant transformation, driven by the need to modernize operations, accelerate growth, and respond to evolving industry demands. Accenture brings the full strength of our global capabilities-deep industry  expertise , ecosystem partnerships, and proven innovation-to make enterprise grade solutions accessible, scalable, and simplified for midmarket needs. 

Powered by curated offerings, preconfigured solutions, accelerators, and AI enabled delivery models, Accenture Mid-market brings together teams across our global network to help clients drive real ROI, innovate faster, and transform with confidence. The Mid-market portfolio spans repeatable, industrialized solutions across technology, operations, security, cloud, and industry-specific needs to meet clients where they are on their reinvention journey.    

We are looking to expand our Mid-market team with the best talent, who have experience in the mid-market, across the business suite, and across functions, that will enable us to continue to drive transformations at scale.    

THE WORK:      

As a   Delivery Lead for our Connected Solutions M
-Market Fulfillment (WMS, OMS, TMS )  , business group, you will oversee delivery execution across   multiple programs/engagements  , ensuring   quality outcomes, client satisfaction, and strong team performance  . You will also partner with Sales and Solution teams to   standardize and accelerate delivery   by building   reusable solution assets   and   templatized solution offers   that improve   speed to value  . Additionally, you will contribute to   proposal development   and support/lead   client Orals   for complex pursuits .

Key Responsibilities      

A) Delivery Leadership Across Multiple Programs

+ Lead end-to-end delivery execution across   multiple programs or engagements   ( MM Fulfillment portfolio), ensuring delivery excellence and measurable outcomes.

+ Manage planning, delivery governance, escalations, and delivery risk across programs.

+ Ensure consistent delivery standards, operational discipline, and continuous improvement.

+ Develop and grow talent by coaching teams, reinforcing delivery best practices, and partnering with HR/leadership on capability building.

+ Partner with client stakeholders and internal functions to drive adoption of change and stabilize…